Polyv Help Center

Help Center

wechat_other_settings

Updated: 2024-06-11 10:04:57

1. Invitation Card Settings

1. Enable Customer Service

Path: WeChat Official Account --> Advertising & Services --> Customer Service --> Add Customer Service

Enable the customer service function and add customer service personnel for the official account (when enabling customer service for the first time, click "Add Feature Plugin"). 20240529001

2. Apply for Progress Notification Template

Application path: WeChat Official Account --> Advertising & Services --> Template Messages --> Template Library --> Category Template Library.

Apply for the progress notification template. Click "Add from Template Library", select "IT Technology" and "IT Software & Services" as the primary industry, and "Education & Training" as the secondary industry.

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Addition path: WeChat Official Account --> Template Messages --> Category Template Library --> Enter "Application Progress", find the "Application Progress Notification Template" --> Add to Template Library.

After successful application, provide the template ID of the WeChat application progress to POLYV.

Fill in the server address.

Official Account 1

Parameter setting path: WeChat Official Account --> Development --> Enable in Server Configuration.

Set the server address to: http://live.polyv.cn/weixincallback/message/hrlemvlu00/notify. Replace "hrlemvlu00" in the link with the userID from the live streaming backend.

The token and message encryption key can be filled with any content. Note: Using a customized invitation card requires disabling the WeChat custom menu function.

2. Appointment Function Settings

1. WeChat Official Account QR Code

Acquisition path: WeChat Official Platform --> Settings & Development --> Official Account Settings --> QR Code

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Set the QR code and prompt text. For details, refer to the Guide to Follow operation guide.

Guide to Follow 005

Provide the text to be replaced for the video live streaming platform and the long-press QR code to follow the video live streaming platform to POLYV.

2. Apply for Public Live Stream Reminder Template

Appointment Function Configuration

Application path: WeChat Official Account --> Advertising & Services --> Template Messages --> Template Messages --> Add from Template Library. Image 7

Addition path: WeChat Official Account --> Advertising & Services --> Template Messages --> Template Library --> Help us improve the template library. Image 8

Create based on the following content.

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