Polyv Help Center

Help Center

Check-in

Updated: 2026-08-17 15:18:30

I. Feature Overview

Feature Info
Description
Feature Name Check-in
Feature Description Initiate a check-in to count the number of attendees who have completed it
Purpose Collect attendance information of live viewers and confirm the number of attendees
Use Case Suitable for scenarios requiring personnel confirmation, such as classroom roll call or meeting check-in
Usage Path

II. Usage Instructions

  • Presenter: Initiate check-in via web broadcast, client broadcast, or mobile broadcast
  • Operator/Teaching Assistant: Initiate check-in via the assistant page or live streaming console

1. Feature Entry Points

(1) Web Entry Point

Operation Path: [Applications] - [Check-in]

(2) Client Entry Point

Operation Path: [Interactions] - [Check-in]

(3) Mobile Entry Point

Operation Path: [Live Tools] - [Check-in]

(4) Assistant Page & Live Streaming Console Entry Point

Operation Path: [Applications] - [Check-in]

2. Initiating a Check-in

The operation is consistent across all initiating ends. The web broadcast end is used as an example below.

  • After setting the check-in content, click [Start Check-in] to initiate it
    • Check-in Method: Provides immediate check-in and scheduled check-in
    • Prompt Message: Set content to prompt viewers
    • Check-in Duration: Supports setting duration in seconds/minutes/hours; check-in is no longer supported after the timer ends
    • Mandatory Check-in: When enabled, viewers who do not check in within the time limit will be removed from the live room
    • Prompt Sound Effect: Sound effect accompanying the check-in (not available on mobile)

3. Ending a Check-in

After clicking [End Check-in], you can view the list of attendees who have checked in.

III. Viewer Page Display

1. Web Viewer Page Display

2. H5 Mobile Viewer Page Display

IV. Viewing Check-in Data

1. Viewing Check-in Data from the Initiating End

Click [Check-in Records] to view check-in data. You can search all check-in records for the live room by time range. Click [View Details] to see the check-in list.

2. Viewing Check-in Data in the Live Streaming Management Backend

Operation Path: [Live Statistics] - [Interaction Statistics] - [Check-in]

V. Frequently Asked Questions

Q: Which roles and broadcast ends support initiating a check-in?

A: The presenter can initiate a check-in via the web broadcast end, client broadcast end, or mobile broadcast end. The operator or teaching assistant can initiate a check-in via the assistant page or live streaming console.

Q: Can viewers still check in after the check-in duration ends?

A: No. Once the check-in timer ends, viewers will not be able to continue checking in.

Q: What happens to viewers who do not check in on time when mandatory check-in is enabled?

A: When mandatory check-in is enabled, viewers who do not complete the check-in within the set time will be removed from the live room.

Q: Where can I view the check-in results?

A: You can click [Check-in Records] on the initiating end to view check-in data and click [View Details] to see the check-in list. You can also go to the live streaming management backend and view it via [Live Statistics] - [Interaction Statistics] - [Check-in].

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