Ban Users

Last updated: 2026-04-03

I. Feature Overview

Feature Info	Description
Feature Name	Ban Users
Feature Location	Admin Console - Platform Settings - Ban Users
Feature Description	Supports muting or kicking users at the channel or platform level
Purpose	Maintain order in live rooms, prevent inappropriate comments and malicious behavior, and foster a positive interactive environment
Feature List	Platform-wide user ban, Channel user ban
Operation Path

II. Usage Instructions

1. Platform-wide User Ban

1. Go to the Admin Console, find "Ban Users" under Applications, and enter Ban Users - Platform-wide Ban Users

2. Add a banned user: You can precisely ban a specific user across the entire platform using their user ID.
   • If a user is muted platform-wide, they will be unable to speak in any live room.
   • If a user is kicked platform-wide, they will be unable to enter any live room.

3. The list displays users who have been muted/kicked platform-wide.

2. Channel User Ban

1. Go to the Admin Console, find "Ban Users" under Applications, and enter Ban Users - Channel Ban Users

2. Add a banned user: You can precisely ban a user within a specific channel using the channel ID and user ID.
   • If a user is muted for a channel, they will be unable to speak in that specific live room.
   • If a user is kicked from a channel, they will be unable to enter that specific live room.

3. The list displays users who have been muted/kicked for each channel.

3. Supplementary Notes

Sub-account Permissions

Location: Admin Console - Sub-account Management - Role Permissions - "Platform-wide User Ban" & "Channel User Ban" Note: The "Administrator" role has "Platform-wide User Ban" & "Channel User Ban" permissions by default.