Viewer Watch Time Exceeds Live Duration & Repeated Viewing
Updated: 2021-09-09 14:57:18
If the same viewer's entry time and watch duration overlap/conflict, or the cumulative watch time exceeds the live duration, it is generally caused by the viewer opening multiple watch pages.
Currently, this issue may occur in the following scenarios:
- Watching using an older SDK: The older SDK does not support detecting multi-device login.
- Very short interval between opening watch endpoints: The current logic is that when entering a watch endpoint, the system first retrieves account information, then checks whether the user is logged in on another endpoint before logging in. If the viewer opens multiple watch endpoints simultaneously, the multi-open state may not be detected.
- Watching using an APP: The APP currently does not support detecting multi-device login.
