ChatroomMessageAuditReferencePrompt

1. Feature Overview

Welcome to the AI Message Moderation feature! This feature helps you leverage artificial intelligence to automatically manage chat messages in your live stream, filtering advertisements, inappropriate remarks, and other violations in real time.

By configuring a clear set of moderation rules, AI will serve as your 24/7 intelligent room moderator, saving significant manual review costs, effectively maintaining a positive interactive atmosphere in your live room, and protecting your brand image.

2. Core Configuration & Best Practices

The core of this feature lies in the AI Moderation Rules input box. Here, you need to enter clear instructions telling the AI what content and behaviors to "prohibit." For optimal moderation results, we recommend following these best practices:

• The clearer the rule, the smarter the AI: Use clear, unambiguous language to describe the behaviors you want to prohibit.
• Cover "variants" and "homophones": Since users may use variants, typos, or homophones to bypass moderation, include these possible variants in your rules (e.g., include "WeChat", "VX", "vx").
• Start strict, then optimize gradually: We recommend setting relatively strict rules initially, then adjusting and optimizing based on actual operational conditions and user feedback.
• Regular maintenance and updates: Online language and spam tactics evolve constantly. We recommend regularly reviewing and updating your moderation rule library.

3. Industry Rule Template Reference

Based on the live streaming characteristics and common pain points of different industries, we have prepared the following rule templates. You can copy and use them directly, or modify and supplement them according to your specific live content.

(1) Education & Training Industry

Goal: Maintain a focused, pure learning atmosphere, preventing advertising traffic and irrelevant information interference.

• Prohibit sending any form of personal or group contact information, including but not limited to WeChat IDs, QQ numbers, and phone numbers.
• Prohibit posting any external website links, QR code images, or actions intended to direct users to third-party platforms.
• Prohibit promoting, discussing, or mentioning any other unauthorized training institutions, courses, or learning materials.
• Prohibit discussing topics unrelated to the current learning content on the public screen, such as games, movies, entertainment gossip, etc.
• Prohibit disrupting normal classroom order through spamming, sending large amounts of repetitive text, or meaningless emojis.
• Prohibit any personal attacks, insults, abuse, or malicious mockery towards teachers, teaching assistants, or classmates.
• Prohibit posting negative comments that dampen others' learning enthusiasm, spread negative emotions, or make unfounded complaints.
• Prohibit soliciting, sharing, or discussing any form of exam answers during the live stream.
• Prohibit posting information related to academic dishonesty, such as proxy exams, ghostwriting assignments, or paid problem-solving.

(2) E-commerce Live Streaming Industry

Goal: Focus on product introduction and sales conversion, preventing malicious price comparisons and private transaction risks.

• Prohibit mentioning the names of other e-commerce platforms, live rooms, or offline stores in comments.
• Prohibit posting any form of malicious price comparison comments, or attacking this live room's products through slander or defamation.
• Strictly prohibit posting any contact information intended to guide private transactions, including but not limited to WeChat IDs, phone numbers, and QQ numbers.
• Prohibit discussing or initiating any transaction behavior via unofficial links, or mentioning unofficial payment methods.
• Prohibit posting information about fake lottery wins, cashback for reviews, rewards for positive feedback, or other potentially fraudulent or inducing information.
• Prohibit any personal attacks, insults, harassment, or malicious teasing towards hosts, models, customer service staff, etc.
• Prohibit posting unverified, malicious negative product reviews, or spreading false statements about logistics or after-sales service.
• Prohibit sending any commercial advertisements, franchise recruitment, store promotions, or WeChat business information unrelated to the products in the current live stream.

(3) Financial Knowledge / Investment & Wealth Management Industry

Goal: Ensure high content compliance, prevent financial fraud, and manage risk-related speech.

• Strictly prohibit recommending any specific stock codes, fund names, or other investment targets in the live room.
• Strictly prohibit making any form of investment return promises, such as "guaranteed returns," "no risk of loss," "will rise tomorrow," etc.
• Strictly prohibit guiding users to add personal contact information or join any unofficial communities under the guise of "operation guidance" or "insider information."
• Strictly prohibit promoting any illegal investment platforms, managed accounts, paid stock recommendations, or other illegal services.
• Prohibit spreading any unverified rumors, market hearsay, or statements that may cause public panic.
• Prohibit personal attacks, abuse, defamation, or malicious slander against hosts, guests, or other users.
• Prohibit using industry jargon like "leeks," "stupid bulls," "bear dogs" to personally attack or mock others.
• Prohibit discussing any topics related to illegal financial activities such as money laundering or illegal fundraising.

(4) Entertainment / Show Live Streaming Industry

Goal: Create a relaxed and friendly interactive environment, strictly preventing vulgar, pornographic content and cyberbullying.

• Strictly prohibit posting any obscene, pornographic, sexually suggestive, or lowbrow text, symbols, and links.
• Prohibit discussing any vulgar or borderline topics, or soliciting private information from the host.
• Prohibit attacks, insults, abuse, or defamation against the host or any user regarding appearance, talent, etc.
• Prohibit inciting conflicts, opposition, or arguments among fan groups, and prohibit any form of flame wars or cyberbullying.
• Prohibit posting any form of commercial advertisements, including product promotions, store links, or franchise information.
• Prohibit posting illegal advertisements for gambling, drugs, etc., or selling pirated resources, prohibited items, etc.
• Prohibit soliciting or posting anyone's private information, including phone numbers, WeChat IDs, home addresses, ID numbers, etc.
• Prohibit discussing dangerous topics involving violence, bloodshed, suicide, self-harm, etc., that may cause discomfort or imitation.

4. Completing the Setup

After filling in or modifying the rules according to your needs, be sure to click the 【Save】 button at the bottom of the page. Your AI message moderation configuration will then take effect.

We hope this guide helps you better utilize this feature. Wishing you a smooth live stream!