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AI Review Message Feature Description

Updated: 2025-04-11 09:05:28

Last Updated: 2025-04-09
Version: v1.0

1. Feature Overview

Feature Info Description
Feature Name AI Review Message
Feature Description AI-based automatic review of chat content
Purpose Improve content security management efficiency through AI automatic review
Use Cases 1. Large-scale chat content requiring automatic review
2. Need to improve review efficiency
3. Need unified review standards
Operation Path Admin Console: Default Template / Compliance & Risk -> Prohibited Words Management -> AI Review Message
Assistant Console: Chat Room Review Quick Toggle

2. Feature Details

2.1 AI Review Mechanism

2.1.1 Review Rule System

  1. Platform Basic Rules (Automatically Effective)

    • Politically Sensitive Words: Sensitive expressions related to political figures, historical events, and policies/regulations
    • Violent and Bloody Words: Words inciting violence or describing bloody scenes
    • Obscene and Vulgar Words: Explicit or implicit words related to pornographic content
    • Discriminatory Words: Discriminatory expressions targeting race, ethnicity, gender, religion, etc.
    • Insults and Abusive Words: Words involving personal attacks or insults
    • Illegal Activity Words: Words related to illegal activities such as gambling, drugs, and fraud
  2. Custom Rules

    • Supports supplementary configuration of review rules
    • Takes effect simultaneously with platform basic rules

2.1.2 Configuration Hierarchy

  1. Admin Console Configuration

    • Platform Template Configuration (Only serves as default for new channels)
    • Channel-Specific Configuration (Actually effective configuration)
  2. Assistant Quick Toggle

    • Location: Assistant chat room interface
    • Supports quick switching of AI review status
    • Takes effect in sync with admin console configuration

2.2 Usage Instructions

2.2.1 Review Mode

  • AI Review Mode
    • Automatically filters content based on rules
    • Suitable for large-scale chat scenarios
    • Improves review efficiency
    • Unifies review standards

Note: The system supports switching to manual review mode; both modes can coexist.

2.2.2 Activation Mechanism

  • Takes effect immediately upon enabling AI review
  • Chat content is automatically filtered through rules
  • Violating content is automatically blocked and invisible to other users
  • Supports real-time switching of review status

2.3 Feature Effects

  • Automatically identifies and filters violating content
  • Provides unified review standards
  • Supports supplementary custom review rules
  • Takes effect in real-time for efficient management

3. Important Notes

  1. Rule Priority

    • Platform basic rules cannot be disabled or modified
    • Custom rules serve as supplements and take effect simultaneously with basic rules
    • It is recommended to avoid duplication with platform basic rules
  2. Configuration Notes

    • Platform templates only serve as defaults for new channels
    • Actual configuration is based on channel settings
    • Assistants can control via quick toggle
  3. Usage Limitations

    • Mutually exclusive with manual review mode; one message can only be reviewed by one party
    • Rule modifications take effect immediately

4. Best Practices

  1. Usage Recommendations

    • Prioritize use in large-scale live streaming scenarios
    • Establish reasonable custom rules
    • Regularly evaluate rule effectiveness
  2. Rule Configuration Recommendations

    • Set rules based on business scenarios
    • Avoid conflicts between rules
    • Maintain rule precision
  3. Daily Maintenance Recommendations

    • Regularly check rule effectiveness
    • Update supplementary rules promptly
    • Optimize and adjust review strategies
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