Chat Room

Last updated: February 13, 2025

1. Feature Overview

Feature Info	Description
Feature Name	Chat Room
Feature Description	Roles such as viewers, presenters, hosts, and guests can engage in conversations within the live room.
Purpose	Enhance live room interactivity, increase viewer retention, promote viewer conversion, collect user feedback, etc.
Usage Scenario	Applicable to all live streaming scenarios.
Operation Path

2. End-Side Mockups

Mobile End	Web End

3. Supported Message Types

4. Business Scope of the Chat Room

• Interactive features (Check-in, Survey, Announcement, Quiz Card, Lucky Draw, Red Packet, Like, Vote)
• Card Push
• Co-Streaming (Request to go on stage, Go off stage, Open microphone, Modify microphone status, Instructor permission settings, etc.)
• PPT, Whiteboard operations
• Switch main/secondary screen, End class, Switch instructor and co-streamer main position
• Live text & image broadcast (Create, Delete, Pin, Update text & image posts)
• Q&A (Reply to Q&A, Delete Q&A)
• Seminar group events (Interactive classroom) (Join group, End group, Set group leader, Request teacher help, Cancel teacher help, etc.)

5. End-Side Support

6. Backend Feature Settings

(1) Viewer Speaking & Interaction

• Viewer Speaking (When enabled, viewers can speak in the chat room)
• Quote Reply (When enabled, viewers can quickly quote and reply to messages in the chat room)
• Send Images in Public Chat (When enabled, viewers can send images in the public chat room)
• Ask a Question (When enabled, viewers can ask questions (visible only to the presenter and teaching assistant))
• Send Images in Questions (When enabled, viewers can send images in the question area)
• Q&A (When enabled, viewers can initiate Q&A (will be publicly displayed on the viewing page after approval by the presenter/teaching assistant))
• Like (When enabled, the like function will be displayed)
• Translation (When enabled, chat messages support language translation (Chinese and English only))
• View Presenter/Teaching Assistant/Guest Only (When enabled, viewers can only see messages from the presenter, guest, and teaching assistant)
• Display Online Viewer Count (When enabled, the online viewer count will be displayed on the viewer end)

(2) Message Effects

• Entry Effect (When enabled, the system automatically sends a custom message when a user enters the live room)
• Purchase Conversion Effect (When enabled, the system automatically sends a custom message when a user clicks on a product or places an order)
• Interaction Activity Effect (When enabled, the system sends a custom message when a user checks in successfully or sends a tip)

(3) Presenter/Teaching Assistant/Guest Management

• Pin Message to Screen (When enabled, supports displaying chat messages as pop-ups in the live stream)
• Remind (When enabled, presenters, guests, and teaching assistants can remind each other (this feature is only supported for client and web broadcasting))
• Classroom Incentive (When enabled, presenters, guests, and teaching assistants can like students during co-streaming or chat to enhance viewer engagement and fun)
• Like Message Prompt (When enabled, when a viewer likes, a prompt is added in the chat room: "Viewer XX thinks the host is doing great")
• Attendance List (When enabled, after configuring the whitelist on the "Viewing Restrictions" page, the attendance and absence lists can be viewed in the live room)
• Display Online Count for Presenter End (When enabled, the online count will be displayed on the presenter end)

(4) Others

• Custom Message (When enabled, allows customizing the chat message sending style. Only supported via SDK integration; not supported on the presenter end)
• Collect Survey on Stream End (When enabled, the survey will be automatically collected when the live stream ends)
• Stop Quiz Card on Stream End (When enabled, the quiz card interaction will automatically stop when the live stream ends)

7. Related API Endpoints