Interactive SDK UI Components Not Loading
Updated: 2023-03-28 11:45:32
Issue Description
After integrating the Interactive SDK's UI components (e.g., check-in, survey, lottery, announcement, answer sheet, etc.), when the instructor initiates the corresponding function, the viewer side fails to display the relevant interactive UI components.
Solution and Troubleshooting Steps
- Check whether the socket connection in the console is established and whether the corresponding event notifications are received. Use the shortcut key F12 to open Developer Tools → Network → Click WS → Check the socket connection.

- Ensure that the interactive initialization configuration
updateConfigis completed before loading the interactive UI components.
<template v-if="interactInit">
<!-- 签到 -->
<check-in />
</template>
<script>
import { updateConfig } from '@polyv/interactions-receive-sdk' // 初始化加载互动模块
import checkIn from '@polyv/interactions-receive-sdk-ui-default/lib/MobileCheckIn'// 签到UI组件
export default {
components: {
checkIn
},
data () {
return {
...
interactInit: false // 用来加载互动SDK组件时机问题,因为互动组件加载前必须初始化互动SDK配置
}
},
methods: {
createPolyvLiveSdk () {
// 创建直播
this.liveSdk = new PolyvLiveSdk({
...
})
this.liveSdk.on(PolyvLiveSdk.EVENTS.CHANNEL_DATA_INIT, (event, data) => {
...
this.loadInteractionsReceive() // 初始化互动SDK配置
this.interactInit = true // 加载互动UI组件
})
},
loadInteractionsReceive () {
const appSecret = '';// 账号 appSecret
const appId = '';// 账号 appId
const userInfo = {
nick: '观众昵称',// 昵称
pic: '',// 头像
userId: '123456',// 观众id
};
const channelInfo = {
channelId: '',// 频道号
roomId: '',// 房间号
sessionId: '', // 频道场次id
};
updateConfig({
userInfo: userInfo, // 观众信息
channelInfo: channelInfo, // 频道信息
socket: socket,// 此处传入 socketio 实例
getViewerApiToken: (callback) => {// viewerApiToken 更新函数
...
},
})
}
}
}
</script>
