Query Complaint Feedback

Updated: 2023-05-11 14:31:52

API Description

1、查询投诉反馈
2、支持https协议

API URL

https://api.polyv.net/live/v4/channel/feedback/list

Online API Call

Request Method

GET

API Constraints

The API supports both HTTP and HTTPS. HTTPS is recommended to ensure API security. API calls have a frequency limit. See details

Request Parameter Description

Parameter	Required	Type	Description
appId	true	String	Account appId See details on obtaining keys
timestamp	true	Long	Current 13-digit millisecond timestamp, valid for 3 minutes
sign	true	String	Signature, a 32-character uppercase MD5 value. `The appSecret key used to generate the signature is critical for communication data security. It must never be stored or used directly on the client side. All APIs must be relayed through the customer's own server to the POLYV server for response data.` See signature generation rules
channelId	false	String	Channel ID. If not provided, queries data under the user account.
pageNumber	false	Integer	Page number, default is 1
pageSize	false	Integer	Page size, default is 10, maximum is 1000

Example

http://api.polyv.net/live/v4/channel/feedback/list?appId=frlr1zazn3&sign=EB9CF9CD3F473E0C6462E3031E97E7FA&channelId=1965681&timestamp=1621843039780

Response Parameter Description

Parameter	Type	Description
code	Integer	Status code, same as HTTP status code, used to determine the basic response status
status	String	Response result, determined by the business. Returns success on success, error on failure
success	Boolean	Whether the response was successful
requestId	String	Request ID, a unique UUID generated for each request. Only for troubleshooting and debugging, should not be tied to business logic
error	Object	Error information when status code is not 200 See error field description
data	Object	Complaint information list See data field description

Error Field Description

Parameter	Type	Description
code	Integer	Error code, used to determine the specific error reason
desc	String	Error description, corresponds to error.code

Data Field Description

Parameter	Type	Description
pageNumber	Integer	Current page number
pageSize	Integer	Number of items per page
totalPages	Long	Total number of pages
totalItems	Long	Total number of items
contents	Array	Content of the current page See contents field description

Contents Field Description

Parameter	Type	Description
id	Integer	Complaint feedback ID
channelId	Integer	Channel ID
type	String	Complaint feedback type suggestion: Feedback suggestion complaint: Complaint
label	String	Category See label field description
content	String	Content
imageUrls	Array	List of image URLs
createTime	Long	Creation time, 13-digit millisecond timestamp
updateTime	Long	Update time, 13-digit millisecond timestamp

Label Field Value Description

Value	Meaning
stuck	Page stuttering
black-screen	Black screen
slow-access	Slow access
poor-experience	Poor experience
play-suggestion	Gameplay suggestion
other-feedback	Other feedback
porn	Pornographic or vulgar
politics	Political
drug	Drug-related
bloody	Violent or gory
scam	Scam
other-violations	Other violations

Java Request Example

For quick integration of the basic code, please download the relevant dependency source code. Click here to download the source code. After downloading, add it to your own source code project. The HttpUtil.java and LiveSignUtil.java in the test cases are included in the downloaded file.

It is strongly recommended to use the Live Java SDK for API integration. The Live Java SDK provides unified encapsulation and optimization for API call logic, exception handling, data signing, and HTTP request thread pools.

/**
 * 查询投诉反馈记录
 * @throws IOException
 */
@Test
public void testGetFeedbackList() throws IOException, NoSuchAlgorithmException {
    //公共参数,填写自己的实际参数
    String appId=super.appId;
    String appSecret=super.appSecret;
    String userId = super.userId;
    String timestamp=String.valueOf(System.currentTimeMillis());
    //业务参数
    String url = "https://api.polyv.net/live/v4/channel/feedback/list";
    String channelId = "1965681";
    Integer pageNumber = 1;
    Integer pageSize = 10;

    //http 调用逻辑
    Map<String,String> requestMap = new HashMap<>();
    requestMap.put("appId", appId);
    requestMap.put("timestamp",timestamp);
    requestMap.put("channelId",channelId);
    requestMap.put("pageNumber", String.valueOf(pageNumber));
    requestMap.put("pageSize", String.valueOf(pageSize));
    requestMap.put("sign",LiveSignUtil.getSign(requestMap, appSecret));
    String response = HttpUtil.get(url, requestMap);

}

Response Example

For global system error descriptions, see Global Error Description

Success Example

{
    "code": 200,
    "status": "success",
    "requestId": "fe9b9752528b4a1c99fa25d361b0e36c.70.16609029221005237",
    "data": {
        "pageNumber": 1,
        "pageSize": 10,
        "totalPages": 1,
        "totalItems": 2,
        "contents": [
            {
                "id": 87,
                "channelId": 1965681,
                "type": "suggestion",
                "label": "poor-experience",
                "content": "123",
                "imageUrls": [
                    "http://liveimages.videocc.net/watch-feedback/bbca707cc8/3221535/1659346624591_XWMPn9.jpeg",
                    "http://liveimages.videocc.net/watch-feedback/bbca707cc8/3221535/1659346624873_XSaKzQ.jpeg",
                    "http://liveimages.videocc.net/watch-feedback/bbca707cc8/3221535/1659346624890_31kGzs.jpeg"
                ],
                "contact": "166",
                "createTime": 1659346281000,
                "updateTime": 1659346281000
            },
            {
                "id": 88,
                "channelId": 2880184,
                "type": "suggestion",
                "label": "poor-experience",
                "content": "123",
                "imageUrls": [
                    ""
                ],
                "contact": "166",
                "createTime": 1659346465000,
                "updateTime": 1659346465000
            }
        ]
    },
    "success": true
}

Error Example

{
    "code": 400,
    "status": "error",
    "message": "invalid signature.",
    "data": ""
}