SDK Error Codes and Corresponding Messages
Updated: 2022-05-16 10:08:41
Android SDK Error Codes and Corresponding Messages
1. Download Error Codes and Messages
| Error Code | Chinese Error Message | English Error Message | Error Source | Error Type |
|---|---|---|---|---|
| 10001 | Incorrect video ID, please set the correct video ID for playback | vid is null | ||
| 10002 | Illegal download, please report to the administrator | No permission to access the video | ||
| 10003 | Current video cannot be downloaded, please report to the administrator | Runtime exception | ||
| 10004 | Abnormal video status, cannot download, please report to the administrator | Video status error | ||
| 10005 | Video data loading failed, please re-download | m3u8 has no data | ||
| 10006 | Video quiz data loading failed, please re-download | Quiz has no data | ||
| 10007 | Current video cannot be downloaded, please report to the administrator | ts download list is empty | ||
| 10008 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Cannot create folder | ||
| 10009 | Video file download failed, please re-download | Download ts error | ||
| 10010 | Current video cannot be downloaded, please report to the administrator | Download address is empty | ||
| 10011 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Cannot create directory | ||
| 10012 | Current video cannot be downloaded, please report to the administrator | Video loading failed, this exception will not be called back again | ||
| 10013 | Video information loading failed, please re-download | video obtained is null | ||
| 10014 | Storage directory not set detected, please set the storage directory and re-download | Download folder not set | ||
| 10015 | Video speed type error, please set the speed type and re-download | Video speed is null | ||
| 10016 | Current video cannot be downloaded, please report to the administrator | 1.5x download address is empty | ||
| 10017 | Insufficient mobile device storage space detected, please clear storage space and re-download | Insufficient storage space | ||
| 10018 | Current video cannot be downloaded, please report to the administrator | 1.5x not supported (not recommended) | ||
| 10019 | Video information loading failed, please re-download | Error obtaining video information | ||
| 10020 | Write to storage device denied detected, please grant permission to the application and re-download | Write to external SD card denied | ||
| 10021 | Incorrect video ID, please set the correct video ID for download | vid error | ||
| 10022 | Resource directory not set detected, please set the storage directory and re-download | Resource folder not set | ||
| 10023 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Cannot create resource directory | ||
| 10024 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Failed to create nomedia file | ||
| 10025 | Current video cannot be downloaded, please report to the administrator | Video address is empty | ||
| 10026 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Failed to create m3u8 file | ||
| 10027 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Failed to write m3u8 file | ||
| 10028 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Failed to create videojson file | ||
| 10029 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Failed to write videojson file | ||
| 10030 | Current video cannot be downloaded, please re-download or switch network and re-download or report to the administrator | Quiz data formatting to json error | ||
| 10031 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Failed to delete zip file | ||
| 10032 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Error creating video temporary file | ||
| 10033 | Current video cannot be downloaded, please re-download or switch network and re-download or report to the administrator | Downloaded video file length error | ||
| 10034 | Current video cannot be downloaded, please re-download or switch network and re-download or report to the administrator | Video http status code error | ||
| 10035 | Current video cannot be downloaded, please delete and re-download or switch network and re-download or report to the administrator | Video file download error | ||
| 10036 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Video rename failed | ||
| 10037 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Error decompressing video file | ||
| 10038 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Error creating temporary compressed file | ||
| 10039 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Error creating decompression directory | ||
| 10040 | Current video cannot be downloaded, please re-download or switch network and re-download or report to the administrator | Downloaded compressed file length error | ||
| 10041 | Current video cannot be downloaded, please re-download or switch network and re-download or report to the administrator | Compressed file http status code error | ||
| 10042 | Current video download error, please delete and re-download or switch network and re-download or report to the administrator | Compressed file download error | ||
| 10043 | Current video cannot be downloaded, please restart your phone and download again or report to the administrator | Compressed file rename failed | ||
| 10044 | Unable to connect to network, please connect to network and download | Unable to connect to network | ||
| 10045 | SD card unavailable, please restart your phone or replace the SD card or report to the administrator | Unknown storage state | ||
| 10046 | SD card removed, please restart your phone or report to the administrator | Storage medium does not exist | ||
| 10047 | SD card exists but is not mounted, please reinstall the SD card or report to the administrator | Storage medium exists but is not mounted | ||
| 10048 | SD card is undergoing disk check, please download later or restart your phone or report to the administrator | Storage medium exists and is undergoing disk check | ||
| 10049 | SD card is blank or using an unsupported file system, please restart your phone or report to the administrator | Storage medium exists but is blank or using an unsupported file system | ||
| 10050 | SD card cannot be written to, please restart your phone or report to the administrator | Storage medium is read-only | ||
| 10051 | SD card unavailable, please restart your phone or replace the SD card or report to the administrator | Storage medium is not mounted and shared via USB mass storage | ||
| 10052 | SD card unavailable, please restart your phone or replace the SD card or report to the administrator | Media was deleted before being unmounted | ||
| 10053 | SD card unavailable, please restart your phone or replace the SD card or report to the administrator | Storage medium exists but cannot be mounted, usually occurs if the file system on the medium is damaged | ||
| 10054 | SD card unavailable, please restart your phone or replace the SD card or report to the administrator | Media is being ejected |
2. Playback Error Codes and Messages
| Error Code | Chinese Error Message | English Error Message | Error Source | Error Type |
|---|---|---|---|---|
| 20001 | Current video cannot be played, please report to the administrator | Video exception | ||
| 20003 | Unable to connect to network, please connect to network and play | Unable to connect to network | ||
| 20004 | Traffic exceeded, please report to the administrator | Traffic exceeded | ||
| 20005 | Account expired, please report to the administrator | Account expired | ||
| 20007 | Local video file corrupted, please re-download | Local video file error | ||
| 20008 | Playback exception, please replay | Video start playback error | ||
| 20009 | Illegal playback, please report to the administrator | No permission to access video | ||
| 20010 | Please set the playback credential first, then play | User token not set | ||
| 20011 | Abnormal video status, cannot play, please report to the administrator | Video status error | ||
| 20014 | Incorrect video ID, please set the correct video ID for playback | vid error | ||
| 20015 | Incorrect resolution, please set the correct resolution for playback | Bitrate error | ||
| 20016 | Video information loading failed, please try switching network and replay | video obtained is null | ||
| 20017 | Current video cannot be played, please report to the administrator | mp4 link count error | ||
| 20018 | Current video cannot be played, please report to the administrator | m3u8 link count error | ||
| 30001 | Incorrect playback speed, please set the correct playback speed for playback | Playback video speed is null | ||
| 30002 | Cached video file not found, please connect to network and re-download | No cached video | ||
| 30003 | Current video cannot be played, please report to the administrator | 1.5x playback address is empty | ||
| 30004 | Current video cannot be played, please report to the administrator | 1.5x playback address error | ||
| 30005 | Current video cannot be played, please report to the administrator | 1.5x playback address error | ||
| 30006 | Current video cannot be played, please report to the administrator | m3u8 15x link count error | ||
| 30007 | Same resolution switch, please select another resolution | Same bitrate switch | ||
| 30008 | Same playback speed switch, please select another playback speed | Same playback speed switch | ||
| 30009 | Cannot switch resolution before starting video playback, please play the video first | Cannot switch bitrate | ||
| 30010 | Cannot switch playback speed before starting video playback, please play the video first | Cannot switch speed | ||
| 30011 | Current video cannot be played, please report to the administrator | Error during video loading | ||
| 30012 | Video quiz data loading failed, please replay or switch network and replay | Quiz error | ||
| 30013 | Current video cannot be played, please report to the administrator | Write hls url format error | ||
| 30014 | Video does not have this resolution, please switch to another resolution | Video bitrate does not exist | ||
| 30015 | Playback authorization acquisition failed, please replay or switch network and replay or report to the administrator | token obtained is null | ||
| 30016 | Current video cannot be played, please report to the administrator | hls2 url format error | ||
| 30017 | Video ended abnormally, please replay or report to the administrator | Abnormal playback completion | ||
| 30018 | Read from storage device denied detected, please grant permission to the application and replay | Write to storage device denied | ||
| 30019 | Current video cannot be played, please report to the administrator | Playback address is empty | ||
| 30020 | Current video cannot be played, please report to the administrator | Audio address is empty | ||
| 30021 | Cached audio file not found, please connect to network and re-download | No cached audio | ||
| 30022 | Cannot switch audio before starting playback, please start playback | Cannot switch audio | ||
| 30023 | Cannot switch video before starting playback, please start playback | Cannot switch video | ||
| 30024 | Local audio file corrupted, please re-download | Local audio file error |
iOS SDK Error Codes and Corresponding Messages
1. Video Management Account Error Codes and Messages
| Error Code | Chinese Error Message | English Error Message | Error Source | Error Type |
|---|---|---|---|---|
| 20000 | Video or account is invalid, please report to the administrator | Video or account is invalid | ||
| 20001 | Traffic exceeded, please report to the administrator | Insufficient account plan traffic | ||
| 20002 | Account expired, please report to the administrator | Account plan has expired | ||
| 20003 | Video does not match the account, please report to the administrator | Video does not match the account | ||
| 20005 | Playback key is invalid, please report to the administrator | Encryption key is invalid | ||
| 20006 | Playback encryption vector is invalid, please report to the administrator | Encryption vector is invalid | ||
| 20009 | Video status is invalid, please report to the administrator | Video status is invalid |
2. Playback Error Codes and Messages
| Error Code | Chinese Error Message | English Error Message | Error Source | Error Type |
|---|---|---|---|---|
| 20010 | Please try replaying, or report to the administrator | Playback token request failed | ||
| 20011 | Video playback parameter type error, please try replaying, or report to the administrator | Unable to get video | ||
| 20012 | Video not found, please try replaying/downloading, or report to the administrator | Unknown video object | ||
| 20013 | Video duration error, please report to the administrator | Video duration is invalid | ||
| 20021 | Unsupported intro video format, please report to the administrator | Intro format is invalid | ||
| 20025 | Ad type not supported, please report to the administrator | Ad type is invalid |
3. Download Error Codes and Messages
| Error Code | Chinese Error Message | English Error Message | Error Source | Error Type |
|---|---|---|---|---|
| 20040 | Download failed, please try re-downloading, or report to the administrator | Download error | ||
| 20041 | Download object creation failed, please try re-downloading, or report to the administrator | Downloader creation failed | ||
| 20042 | Download task creation failed, please try re-downloading, or report to the administrator | Download task creation failed | ||
| 20043 | Download task lost, please try re-downloading, or report to the administrator | Download task does not exist | ||
| 20051 | m3u8 file write failed, please try re-downloading, or report to the administrator | m3u8 write failed | ||
| 20052 | Key file write failed, please try re-downloading, or report to the administrator | Playback key write error | ||
| 20053 | m3u8 file path repair failed, please try re-downloading, or report to the administrator | Segment path repair failed | ||
| 20055 | Download file decompression failed, please try re-downloading, or report to the administrator | Decompression error | ||
| 20061 | Input parameter error, please report to the administrator | Parameter is invalid | ||
| 20062 | Download directory does not exist, please report to the administrator | Download directory does not exist | ||
| 20063 | Unable to retrieve file, target has a directory with the same name, please report to the administrator | Unable to retrieve file, target has a directory with the same name | ||
| 20064 | Failed to get download file name, please try re-downloading, or report to the administrator | Unable to get file name | ||
| 20065 | Failed to get ts segment index, please try re-downloading, or report to the administrator | Unable to get segment | ||
| 20066 | Local resource inaccessible, please report to the administrator | Local resource unreachable | ||
| 20067 | Local video playback key error, please delete the video and re-download, or report to the administrator | Local video playback key is invalid | ||
| 20068 | HLS video directory indexing failed, please report to the administrator | hls directory indexing failed | ||
| 20071 | Video file removal failed, please remove again, or report to the administrator | Video removal error | ||
| 20072 | File move error, please report to the administrator | File move error |
3. Network Request Error Codes and Messages
| Error Code | Chinese Error Message | English Error Message | Error Source | Error Type |
|---|---|---|---|---|
| 20100 | Please check the network connection settings, or report to the administrator | Network interruption | ||
| 20101 | Please check the network connection settings, or report to the administrator | Network error | ||
| 20102 | Server response error, please report to the administrator | Server error | ||
| 20103 | Network request error, please try again later, or report to the administrator | Request error | ||
| 20104 | JSON parsing error, please try again later, or report to the administrator | JSON parsing error | ||
| 20111 | Playback key request failed, please try re-downloading, or report to the administrator | Playback key request failed | ||
| 20112 | m3u8 file request failed, please try re-downloading, or report to the administrator | m3u8 request failed |
